Question 1

What is SimpleCompressor?

Accepted Answer

SimpleCompressor is a privacy-first online platform that provides high-quality file compression and conversion tools. We help you reduce the size of images, videos, audio, and PDFs without compromising on quality.

Question 2

How does file compression work?

Accepted Answer

We use advanced algorithms to remove unnecessary data from your files while preserving visual or auditory quality. Many of our tools run directly in your browser using WebAssembly, ensuring your files never leave your device.

Question 3

Is my data secure?

Accepted Answer

Yes, security is our top priority. For browser-based tools, your files are processed locally. For tools that require server processing, files are encrypted during transit and deleted shortly after processing.

Question 4

Do you store uploaded files?

Accepted Answer

No, we do not permanently store your uploaded files. Files are temporarily processed and then automatically deleted from our servers, usually within an hour.

Question 5

What file formats are supported?

Accepted Answer

We support a wide range of formats including JPG, PNG, WEBP, MP4, MOV, MP3, WAV, and PDF. We are constantly adding support for more formats.

Question 6

How do credits work?

Accepted Answer

SimpleCompressor uses a credit system for premium features. One credit usually equals one successful file operation. You can purchase credit packs as needed, and they are added to your account instantly.

Question 7

Can I get a refund?

Accepted Answer

Yes, we offer a 14-day money-back guarantee. If you are not satisfied with your purchase, contact us within 14 days for a full refund.

Question 8

Is Google Login required?

Accepted Answer

Google Login is required to purchase and use credits, as it helps us securely manage your balance and account settings.

Question 9

What payment methods are supported?

Accepted Answer

We accept all major credit cards, UPI, and net banking through our secure payment processors, Razorpay and Dodo Payments.

Question 10

Can I use it for commercial work?

Accepted Answer

Absolutely! SimpleCompressor is designed for both personal and professional use. Our high-quality output is perfect for websites, presentations, and client work.

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